qatar jobs Customer Service Executive - CLICKS Express
jobs description: jobs in Qatar Customer Service Executive - CLICKS Express
- Customer Interaction:
- Engage with customers via calls and messages to address inquiries, resolve issues, and provide information.
- Ensure timely and accurate responses to customer queries, maintaining a high level of professionalism.
- Language Proficiency:
- Fluent in both English and Arabic to effectively communicate with a diverse customer base.
- Translate and interpret messages accurately, ensuring clear communication.
- Problem Solving:
- Troubleshoot and resolve customer issues promptly and efficiently.
- Collaborate with other departments to escalate and resolve complex problems.
- Product Knowledge:
- Stay updated on service features, promotions, and updates to provide accurate information to customers.
- Team Collaboration:
- Collaborate with team members to share insights, best practices, and contribute to a positive team environment.
- Adherence to Policies:
- Adhere to company policies and guidelines in all customer interactions.
- Uphold the company's values and commitment to customer satisfaction.
Working Conditions:
- Office Location: Lusail, Qatar.
- 6 days a week work schedule.
Salary: QAR 3000 per month
Job Details
| Posted Date: | 2023-12-20 |
| Job Location: | Qatar - Doha |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Distribution, Supply Chain & Logistics |
Preferred Candidate
| Gender: | Female |
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