qatar jobs Contact Centre Agent - Qatar - TASC Outsourcing
jobs description: jobs in Qatar Contact Centre Agent - Qatar - TASC Outsourcing
- Role: Contact Centre Agent
- Employment Type: Outsourced
- Client Industry: Retail
- Contract Duration: Long Term
- Location: Qatar
- Start Date: Immediate
Key Responsibilities:
- Assist customers/drivers with inquiries, complaints, and requests through chat, calls and walk-in.
- Ensure high-quality service delivery while meeting defined performance metrics.
- Troubleshoot basic technical issues related to the application.
- Answer incoming calls and respond to customer inquiries efficiently and professionally
- Make outbound calls to follow up on customer issues or sales leads (if applicable)
- Provide accurate, valid, and complete information using the right methods/tools
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
- Maintain detailed records of all customer interactions in the CRM system
Job Details
| Posted Date: | 2026-03-30 |
| Job Location: | Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Accounting |
Preferred Candidate
jobs in Qatar Contact Centre Agent - Qatar - TASC Outsourcing ,jobs in Qatar,Contact Centre Agent - Qatar - TASC Outsourcing jobs