qatar jobs Customer Service Manager (Customer Service & Call Center) - Ali Bin Ali
jobs description: jobs in Qatar Customer Service Manager (Customer Service & Call Center) - Ali Bin Ali
- Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.
- Develop and implement customer service policies and procedure.
- Manage a team of customer service representatives and call centre agents.
- Monitor customer interactions to ensure quality standards are met
- Handle escalated customer complaints and issues
- Analyze data and trends to improve customer service strategies
- Collaborate with other departments to enhance the overall customer experience
- Conduct staff training and performance evaluations.
Job Details
| Posted Date: | 2024-04-23 |
| Job Location: | Qatar - Doha |
| Job Role: | Sales |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree |
jobs in Qatar Customer Service Manager (Customer Service & Call Center) - Ali Bin Ali ,jobs in Qatar,Customer Service Manager (Customer Service & Call Center) - Ali Bin Ali jobs