qatar jobs Call Center Executive - Madre Integrated Engineering
jobs description: jobs in Qatar Call Center Executive - Madre Integrated Engineering
Responsibilities:
- Make calls to different companies introducing business capabilities and helping to finding potential partners in the market for new business opportunities.
- Providing product and service information to customers.
- Processing orders, forms, applications, and requests.
- Documenting customer interactions and maintaining accurate records.
- Handling and resolving customer complaints and escalating issues when necessary.
- Managing and updating customer accounts.
- Upselling products and services to customers.
- Adhering to company policies and procedures.
- Meeting key performance indicators (KPIs) and targets.
Preferred Candidate:
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills and the ability to think on their feet.
- Customer-focused mindset with a commitment to providing exceptional service.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work as part of a team and collaborate effectively.
- Prior experience in a customer service role is preferred.
- Proficiency in using call center software and systems.
Job Details
| Posted Date: | 2024-04-17 |
| Job Location: | Qatar - Doha |
| Job Role: | Customer Service and Call Center |
| Monthly Salary: | US $1,000 |
Preferred Candidate
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