qatar jobs Sr. Associate NAPS Disputes & Chargeback - Commercial Bank of Qatar
jobs description: jobs in Qatar Sr. Associate NAPS Disputes & Chargeback - Commercial Bank of Qatar
Job Summary
The primary responsibility of this jobholder is to ensure seamless day-to-day operations in line with scheme manuals, approved SOP and SLA.
Key Accountabilities
• Accountable for all aspects of credit card, debit card, pay card Chargeback cases are processed on daily bases.
• Follow up on Chargeback raised task, to check the incoming received.
• Prepare financial voucher to credit/debit customer/suspense account in line with the association guidelines.
• Closure of all activities assigned on the same day.
• Ensure scheme chargeback process manuals are read timely.
• Share best practises & scheme rules knowledge with the peers.
• Handling all activities assigned by the line manager and department head.
• Ensure all complaints are escalated to line management and resolution is provided.
• Complies with company policies, procedures and standard of ethic, integrity and scheme regulations.
Job Details
| Posted Date: | 2024-01-14 |
| Job Location: | Qatar |
| Company Industry: | Banking |
Preferred Candidate
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