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Job title: Health Club Supervisor
Company: Hilton
Job description: A Health Club Supervisor is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the club’s annual budget and driving their team to meet and exceed revenue targets.
What will I be doing?
As a Health Club Supervisor, you are responsible for managing operations of the health club to deliver an excellent Guest and Member experience. A Health Club Supervisor will also be required to drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage operations of the health club
- Manage team members to ensure high motivation, provision of high quality service and ongoing development
- Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
- Achieve the Health Club’s annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Train and develop the team
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
A Health Club Supervisor is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the club’s annual budget and driving their team to meet and exceed revenue targets.
What will I be doing?
As a Health Club Supervisor, you are responsible for managing operations of the health club to deliver an excellent Guest and Member experience. A Health Club Supervisor will also be required to drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage operations of the health club
- Manage team members to ensure high motivation, provision of high quality service and ongoing development
- Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
- Achieve the Health Club’s annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Train and develop the team
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
Expected salary:
Location: West Bay, Doha, Qatar
Job date: Sat, 06 Aug 2022 03:07:05 GMT
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