qatar jobs Quality Assurance Officer – Commercial Bank of Qatar
jobs description: jobs in Qatar Quality Assurance Officer – Commercial Bank of Qatar
Quality Assurance Officer – Commercial Bank of Qatar Jobs in Qatar
Key Accountabilities
- Design a plan to include certain processes, products and channels for review. Define timeline for assessment
- Develop a checklist for sampling – 10% of each customer type, product and channel. i.e. high/medium/low
- Exercise – Carry out research and analysis for ensuring quality of services on continuous basis. Assess transactions, process, products and channels in line with policy
- Findings – Based on review, capture gap analysis. Identify improvement for strengthening and simplifying existing procedure. Suggest improvement in customers and stakeholders service level
- Recommendation – Recommend changes to modify process and system enhancement. Recommend Terms and Conditions in line with product specs Recommend quality standards in different areas of Bank’s operations
- Monitor – Implement actions and monitor the performance of recommendation
- Future QA plan – Sample size may reduce or increase based on outcome of QA testing
Job Details
| Posted Date: | 2022-07-28 |
| Job Location: | Qatar |
| Company Industry: | Banking |
Preferred Candidate
Apply Now
Jobs in Qatar
The post Quality Assurance Officer – Commercial Bank of Qatar appeared first on E JOOBS.
jobs in Qatar Quality Assurance Officer – Commercial Bank of Qatar ,jobs in Qatar,Quality Assurance Officer – Commercial Bank of Qatar jobs