qatar jobs Restaurant Manager – Ali Bin Ali Holding
jobs description: jobs in Qatar Restaurant Manager – Ali Bin Ali Holding
Restaurant Manager – Ali Bin Ali Holding Jobs in Qatar
- Ensures that the team adheres to set HACCP, ISO guidelines and food safety standards at all times as well as overall grooming standards
- Promotes a friendly and courteous attitude towards all clients, guests and staff
- Interacts and builds relationships with the restaurant clientele.
- Ensures food meets corporate specifications on presentation and recipe.
- Conducts line checks prior to and during shift.
- Ensures food is served on a timely as franchise/ restaurant requirements.
- Ensures all stations are properly stocked throughout the shift.
- Ensures guests are acknowledged upon arrival and departure and that staff adheres to their department service durations i.e. i.e. bartender acknowledges guest within one minute, etc.
- Maintains an accurate shift handover report with guests ‘positive and negative comments.
- Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
- Participates in service as necessary in accordance with the requirements and practices of the restaurant.
- Participates in decoration and preparing the restaurant for promotions and special events.
- Actively participates in order taking, sales efforts, service and guest relations.
- Monitors and controls all operating equipment for the restaurant.
- Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature
- Handles all complaints efficiently as per set Company standards
- Participates in functions and activities with other outlets when required
- Implements and reinforces the Company and divisional regulations, policies and procedures including but not limited to:
- a) In house rules and regulations
- b) Health and safety
- c) Grooming/Uniform standards
- d) Quality
- e) Service
- f) Hygiene and cleanliness (Cleaning check list)
- g) Closing and opening check lists
· Controls and analyzes, on an on-going basis, the level of the following:
- a) Sales
- b) Costs
- c) Quality level and presentation of food and beverage products
- d) Service standards
- e) Level of sanitation and hygiene in the cleaning of facilities and equipment
- f) Quality of entertainment
- g) Guest satisfaction
- h) Marketing
- · Monitors the stocks of all beverage, material and equipment and ensures that service requirements are met.
- · Monitors and controls all operating equipment for the restaurant.
- · Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature.
- · Performs related duties and special projects as assigned.
- · Prepares and signs the daily material orders.
- · Reinforces the careful handling of all restaurant material.
- · Controls all restaurant material and eliminates chipped, broken or cracked dishes.
- · Undertakes the end-of-month or end-of-year inventory of the restaurant
- · Establishes and maintains effective employee and inter-departmental working relationships.
- · Conducts such functions as performance evaluation, coaching, counseling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency.
- · Sets training plans as well as on the job training in accordance with the restaurant guidelines.
- · Prepares daily and weekly service training classes on promotion, specialties and other menu changes
- · Creates individual training programs for new joiners and different FOH classifications
- · Informs his employees continuously on all promotion, specialties and other sales activities.
- · Conducts daily briefings and participates in other meetings as required
- · Undertakes annual appraisal with his direct staff
- Ensure adequate onboarding process and introduction of new employees in cooperation with HR
- Ensures that all employees are trained on key SOP, guidelines and service standards within 2 months of commencing their employment
- Organizes replacements for absence in case of vacation, holidays, (holiday schedule for one year), illness and off-days.
- Organizes all holidays and vacation schedules till the end of January of each year, ensuring leave nullification by next oncoming March
- Reviews and updates SOP standards on a regular basis with Brand Manager
- Coordinates an annual training plan in coordination with HR to reinforce 1 core, functional training aspect per employee
- Retains and records training classes undertaken and submits to HO L&D for follow up
- Participates in engagement committee to devise yearly initiatives (Townhalls, employee of the month nominations, etc.)
- Adheres to annual performance management process, undertakes annual appraisal, mid-year reviews and objective process for all employees
- · Undertakes monthly meetings as per business requirements
- Fosters/ develops his/her successor, handover of department in case of incumbent’s absence
- Contributes ideas and suggestions to ensure a continuous improvement of the entire operation.
- Controls and countersigns all mistakes occurring within the ordering-system.
- Seeks opportunities to increase sales and overall restaurant performance through upselling.
- Seeks to achieve the yearly budgets and goals set by the management.
- Continuously compares budgeted sales figures with actual figures and discusses the results with the Restaurant Manager and if necessary with his entire team.
- Manages appropriate inventory and cost of goods control completing daily / weekly / monthly sales reports.
- Ensures cash handling and till point procedure is handled with accuracy and as per company policy.
- Oversees accurate checkouts, banking procedures, inventory and reporting.
- Ensures that all damaged furniture and machines are repaired with a supportive maintenance request.
- Controls and reports all defective lighting, fixtures and other electrical matters.
- Is familiarized with all emergency procedures and assure that all of his employees are informed of the pertinent emergency procedures.
Job Details
| Posted Date: | 2022-06-07 |
| Job Location: | Doha, Qatar |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality & Accomodation |
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