qatar jobs Call Center Agent – Starlink
jobs description: jobs in Qatar Call Center Agent – Starlink
Call Center Agent – Starlink Jobs in Qatar
Call Center Agent (Arabic)
General Purpose:
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Main Job Tasks and Responsibilities:
- Answer calls professionally
- Respond promptly to customer inquiries
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Effectively deal with job stress, angry callers, and upset customers
- Use the most appropriate way to communicate with different behavior types on the telephone.
- Display time flexibility towards shifts as per work floor requirements
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Communicate and coordinate with internal departments
Job Details
| Posted Date: | 2022-06-08 |
| Job Location: | Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing; Telecommunications |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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