qatar jobs Call Center Agent – Starlink

Call Center Agent – Starlink Jobs in Qatar

Call Center Agent (Arabic)

General Purpose:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Main Job Tasks and Responsibilities:

Answer calls professionally
Respond promptly to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Effectively deal with job stress, angry callers, and upset customers
Use the most appropriate way to communicate with different behavior types on the telephone.
Display time flexibility towards shifts as per work floor requirements
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Communicate and coordinate with internal departments

Job Details

Posted Date:	2022-06-08
Job Location:	Qatar
Job Role:	Customer Service and Call Center
Company Industry:	Call Centers & Customer Care Outsourcing; Telecommunications

Career Level:	Mid Career
Nationality:	United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen