qatar jobs Collections Officer
jobs description: jobs in Qatar Collections Officer
- Responsibility of incumbent is to action 90 days+, CC1 and CC6 accounts to recover debts.
- Attempts to contact Cardholders by telephone to collect outstanding receivables and decides on appropriate alternative dunning
- Obtains, reviews and evaluates Cardholders payment proposals and negotiates suitable arrangements with a view to minimizing write offs
- Identifies and recommends accounts which need to be referred for third party action
- Under minimum supervision, handles all aspects of collection accounts, aiming to minimize the Company’s receivables, whilst using a sensitive approach and maintaining good customer relations
- Ensures all incoming correspondence is auctioned appropriately within two days of receipt. Try to solve all customer disputes before cycle cutoff, by coordinating with Customer Services department
- Evaluate the reinstatement requests
- Review accounts with new debits for charge back, inhibit further use of the Card, and recover the new charge
- Handles the card accounts (charge/revolve) and comply with the established dunning and follow-up procedures.
- Performs as per daily activity targets and work list auctioning goals laid out.
- Reviewing the High Level Contacts work list on a daily basis.
- Reviewing individual work list on a daily basis.
- Le evaluating each account prior to referral and maintaining regular contacts with the collector.
- Provide feedback to Supervisor on market trends, local debt collection practices and market information on other card issuers.
Job Details
| Posted Date: |
2022-04-03 |
| Job Location: |
Doha, Qatar |
| Job Role: |
Banking |
| Company Industry: |
Recruitment & Employee Placement Agency; Financial Services |
Preferred Candidate
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