qatar jobs Senior Trainer/ Service Advisor Technical Instructor - Abdullah Abdulghani & Bros.Co. (AAB)
jobs description: jobs in Qatar Senior Trainer/ Service Advisor Technical Instructor - Abdullah Abdulghani & Bros.Co. (AAB)
Conduct Technical Training to all Service Advisors to enhance their technical guidance with the customer.
Conduct Soft skills Training to all Service Advisors to enhance their Customer care, Complaint Handling, Telephone Handling, Selling Skills and heart touching point technique.
Implement Service Advisor Leveling program to cultivate strong leadership in the branch.
Monitor the Technical Knowledge Progress and Customer care skills of Each Service Advisor on a monthly basis.
Comply TMC Toyota Service Advisor Certification requirements annually.
Plan and execute Service Advisor Skills Contest every two years.
Update Service Advisor know-how in New Car features for every new Toyota and Lexus model launching.
Create Special Training Course based from Voice of Customer to set counter measure on a monthly basis.
Monitor and Maintain the Service Advisor Training Record, Training Materials, and related documents.
Job Details
| Posted Date: | 2022-02-21 |
| Job Location: | Doha, Qatar |
| Job Role: | Training and Development |
| Company Industry: | Automotive Repair, Spare Parts, & Support Services |
Preferred Candidate
| Career Level: | Mid Career |
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