qatar jobs Tele Sales Representative/Outbound Sales - Call Center Agent - Starlink
jobs description: jobs in Qatar Tele Sales Representative/Outbound Sales - Call Center Agent - Starlink
- Initiate outbound contacts to targeted customer base either manually or through Outbound Auto-dialer
- Understand customer needs and pitch appropriate service / products to increase customer usage and revenue highlighting the benefits of the service / products.
- Inform all relevant information pertaining to the services / products
- Achieve Tele-sales / conversions based on KPI Targets.
- Provide guidance, instruction, direction and query resolution to end customers.
- Address customer problems/issues/concerns/queries/escalations/follow-ups/callbacks in reference to products, services rendered or customer interactions across all communication channels.
- Close-loop customer interactions to ensure complete and accurate information and resolution is provided to the customer.
- Actively seek to understand customer issues and propose alternate products, while adhering to the company policy and standards of behavior while providing customer satisfaction and positive interaction with the company.
- Identify and highlight to relevant stakeholders, mass/general issues faced by customers.
- A good understanding of the product and services in the Telecom sector.
Job Details
| Posted Date: | 2022-01-17 |
| Job Location: | Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telecommunications; Call Centers & Customer Care Outsourcing |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
jobs in Qatar Tele Sales Representative/Outbound Sales - Call Center Agent - Starlink ,jobs in Qatar,Tele Sales Representative/Outbound Sales - Call Center Agent - Starlink jobs