qatar jobs Recovery Officer
jobs description: jobs in Qatar Recovery Officer
Job Description
- Responsibility of incumbent is to action 90 days+, CC1 and CC6 accounts to recover debts.
- Attempts to contact Cardholders by telephone to collect outstanding receivables and decides on appropriate alternative dunning
- Obtains, reviews and evaluates Cardholders payment proposals and negotiates suitable arrangements with a view to minimizing write offs
- Identifies and recommends accounts which need to be referred for third party action
- Under minimum supervision, handles all aspects of collection accounts, aiming to minimize the Company’s receivables, whilst using a sensitive approach and maintaining good customer relations
- Ensures all incoming correspondence is auctioned appropriately within two days of receipt. Try to solve all customer disputes before cycle cutoff, by coordinating with Customer Services department
- Evaluate the reinstatement requests
- Review accounts with new debits for charge back, inhibit further use of the Card, and recover the new charge
- Handles the card accounts (charge/revolve) and comply with the established dunning and follow-up procedures.
- Performs as per daily activity targets and work list auctioning goals laid out.
- Reviewing the High Level Contacts work list on a daily basis.
- Reviewing individual work list on a daily basis.
- Le evaluating each account prior to referral and maintaining regular contacts with the collector.
- Provide feedback to Supervisor on market trends, local debt collection practices and market information on other card issuers.
Job Details
Posted Date: | 2021-11-29 |
Job Location: | Doha, Qatar |
Job Role: | Banking |
Company Industry: | Recruitment & Employee Placement Agency; Banking; Financial Services |
Preferred Candidate
Career Level: | Mid Career |
Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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