qatar jobs Parts Sales Consultant

To provide a correct and timely supply of Parts to the Customer, be it internal or external, in order to insure its satisfaction and loyalty.

To know automotive Parts, Accessories & Collections products and services, as well as the competitor's products, including their strengths and weaknesses.
To know and apply the Parts Sales Process Steps and all organizational interfaces and to have basic knowledge about related Aftersales Processes (e.g. workshop, service, body & paint).
To be able to initiate first contact with a Customer, to prepare and conduct a Parts Consultation and to do the handover of Parts and aftercare operations.
To have the required knowledge about Order Processing, Invoicing, Warranty and Goodwill Conditions and Processes.
To master the relevant IT systems for Customer data management and Parts identification, ordering and invoicing (DMS, EPC, SPPS, Star Order,...)
To have sufficient knowledge about time management in order to manage and prioritize his/her workload.
To know the key data to monitor his/her targets and how to interpret them (Parts Net Sales, Gross Profit, Customer Satisfaction,...)
To have basic technical knowledge in order to give technical advice during Parts Consultation.
To know and apply automotive brand values and live up to the brand and company's behavioral standards.
To be able to undertake any other duties as appropriate within their competence, as required by the Parts Sales Supervisor.

Others:

To achieve monthly Net Sales Targets.
To comply with company's Discount Policies and Parts Processes.
To comply with the Manufacturer's Retail Standards.
To comply with the Manufacturer's Guidelines regarding TRP orders and Warranties.

Job Details

Posted Date:	2021-11-17
Job Location:	Doha, Qatar
Job Role:	Sales
Company Industry:	Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services

Career Level:	Mid Career
Degree:	Bachelor's degree

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