qatar jobs Call Center Agent (Bilingual - English & Arabic)
jobs description: jobs in Qatar Call Center Agent (Bilingual - English & Arabic)
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Details
Posted Date: |
2021-11-20 |
Job Location: |
Doha, Qatar |
Job Role: |
Customer Service and Call Center |
Company Industry: |
Recruitment & Employee Placement Agency; Call Centers & Customer Care Outsourcing; Insurance & TPA |
Preferred Candidate
Career Level: |
Mid Career |
Nationality: |
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Degree: |
Bachelor's degree |
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