qatar jobs Bodyshop Service Advisor
jobs description: jobs in Qatar Bodyshop Service Advisor
Job Title: Service Advisor Bodyshop (Commercial Vehicles)
<br /> Division: Bodyshop
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<br />KEY ACCOUNTABILITIES
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<br />Customer Support & Technical: • Greet the customers and offer excellent service at all the time • Listen and determine accident damages and prepare accurate repair estimations • Liaise with insurance companies for approvals and translate to actionable work orders to workshop to complete • Follow up with the customer and insurance companies during the work in progress, if additional work required, in the case of delay occurs and after completion of all repairs • Ensure that work is done as promised in terms of time, value and work provided to customers meet quality standards • Make sure to deliver the vehicles on time, invoice and collect payments from insurance /customers • Handle and resolve customer and insurance complaints regarding services and any other concerns • Maintain customer data and records in DMS and filing • Any other responsibilities and tasks instructed from the superiors from time to time Reporting & Data Management • Compile and update daily, weekly and monthly reports as required • Ensure that all necessary documentation and filing are carried out according to
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<br />AHA P&P QUALIFICATIONS & SKILLS
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<br />Education: Bachelor's degree /Diploma or Technical Certificate in Mechanical or Automobile Eng.
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<br /> Job Related Skills: Computer literacy in MS Office, Analytical, Problem-solving and Detail-oriented
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<br />RequirementsExperience: A minimum of 5 years of relevant experience in Cars, Truck & Bus accident repair business as Service Advisor preferably in Bodyshop.
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Job Details
| Posted Date: | 2021-10-28 |
| Job Location: | Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Automotive Dealership & Distributor |
| Joining Date: | 2021-10-28 |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Bachelor's degree |
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