Customer Service Representative
We are looking for a Customer Service Representative
- Responsibilities are to be an intermediary between sellers and buyers.
- Providing guidance to buyers and sellers.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
- Follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Job Details
| Posted Date: | 2021-09-16 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Recruitment & Employee Placement Agency; Real Estate |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
